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| email questions to sales@floydtool.com |
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order online - we send an order confirmation email right away.
Let us know If you don't receive it. |
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| we stock all items on this site - we keep a large stock of all parts for fast shipment. |
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| order processing - your credit card is not charged until your order is ready to ship. No extra shipping charges on back orders. |
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| we ship via UPS only - US addresses only. Street address required, no PO boxes. |
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credit cards - we accept MasterCard, Visa, Discover & AmEx cards.
No C.O.D's, open accounts, or PayPal. |
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Floyd Tool is family owned and operated.
We know our products and customers. If we have a question about your order, we will contact you. We get it right the first time. |
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| warranty claims and repair - manufacturer is responsible for all warranty claims and repair. We do not repair tools. |
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| return policy - returns on defective merchandise only. Returns accepted for replacement or store credit only. No Cash refunds. Contact Customer Service for a RMA # before returning any product. Items returned without a previously issued RMA # are not eligible for return. |
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| not responsible for errors - we reserve the right to limit quantities of all items. Prices subject to change without notice. |
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| privacy policy - we do not sell or otherwise distribute any customer information. |
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