e-mail to: firstname.lastname@example.org|
|Phone: 800-882-7060 (toll free) or 540-577-6017|
|Mailing Address: Floyd Tool, 3343 Christiansburg Pike., Floyd, VA 24091|
|Credit Cards-We accept Visa, MasterCard, Discover & American Express cards, and pre-payment by check. Sorry, no C.O.D's or open accounts.|
|Tool Repair Info
Contact Customer Service at email@example.com prior to sending any tool for repair to obtain a Repair Auhorization # (RA #).
Tools sent to Floyd Tool without an RA # will not be repaired. A fee will be charged to return the unrepaired tool to the sender. No exceptions.
|Shopping Cart Tips
Tools delivered to US addresses only. No foreign orders accepted.
for Tools: click the "Add to Cart" button next to the tool.
for Fasteners: enter the quantity of each item you want to order, and click the "add to cart" button below that section. (pressing the "enter" key may result in an error).
You may delete items or change quantities from the "View Cart" page.
E-mail or call customer service with any questions or problems.
We ship via UPS only. We do not ship any orders via the Postal Service.
Most items ship within 24 hours.
You must enter a street address for UPS delivery. PO boxes not acceptable.
Next Day Air and 2nd Day Air service do not include Saturday Delivery. Shipping charges are not refundable under any circumstances. In the event a defective tool needs to be replaced, the replacement will be shipped regular Ground service, regardless of the original shipping method.
Our shopping cart figures the shipping charges for orders United States only.
Large fastener orders ship more economically by truck. Customer Service will quote your freight costs.
|Return Policy-Returns on defective merchandise only. Returns accepted for replacement or store credit only. No Cash refunds. Contact Customer Service for a RMA # before returning any product. Items returned without a previously issued RMA # are not eligible for return.|
|Not Responsible For Errors-We reserve the right to limit quantities of all items. Prices subject to change without notice.|
|Sales Tax- We collect 5% sales tax on all orders delivered to Virginia. Tax-exempt Virginia customers contact customer service before ordering to obtain an exemption form.|
All tools are brand new
- Our low tool prices have caused some confusion. All the tools we sell are brand new. We are a high volume tool dealer, and our prices are competitive with the lowest prices anywhere in the US.|
Who makes the best tools?
We consider all the tools advertised on our website to be of professional quality. It is important to select the right tool for your job. Call or E-mail us for our recommendations.|
Which tool should I buy ?
Ask yourself these questions:
What do you want to use the tool for?
What fasteners do you need to drive?
How much will you use the tool?
Are fasteners and repair parts readily available?
Take a look at our tools, then email us for our recommendation. We want our customers to have the right tool for their application.|
What fasteners does my tool use ?
Check our fastener pages, then email us for more information. Any labels or old fastener boxes may help us determine which fasteners will fit your tool.|